Privacy Policy.

Website Security

At Luci Express, your privacy and security are taken seriously.

All pages on our website operate in a secure, encrypted environment (SSL/TLS). This can be verified by the padlock icon visible in your browser’s address bar.

This encryption ensures that all data transmitted between your browser and our website — including personal and payment information — is protected against unauthorised access.


Information Sharing

Luci Express does not sell, rent, or trade your personal data to third parties.

In some cases, anonymous and aggregated data (which does not identify individual users) may be analysed internally to help us better understand customer behaviour and improve our products, services, and overall user experience.

Any data processed is handled in accordance with our Privacy Policy and the UK GDPR / Data Protection Act 2018.


Marketing Emails & Communication

We only send marketing emails and promotional communications with your explicit consent.

You can unsubscribe at any time by clicking the “unsubscribe” link included in our emails.

Please note: after requesting removal, it may take up to 7 days to fully process your request.

Luci Express maintains a strict zero-spam policy and never sends unsolicited communications.

When creating an account or placing an order, you will have the option to opt in or opt out of receiving newsletters and promotional content.


Information Ownership & Intellectual Property

All content and information available on this website, including text, images, graphics, and design elements, are the property of Luci Express (unless otherwise stated).

This content may not be copied, modified, reproduced, extracted, distributed, or used for commercial purposes without prior written authorisation.

Unauthorised use of any material may result in civil and criminal penalties, in accordance with applicable law.


Cookies & Recently Viewed Products

Luci Express uses cookies to improve your browsing and shopping experience, including for features like "Recently Viewed Products".

Cookies are small data files stored on your device to:

  • Recognise returning visitors

  • Enhance site functionality

  • Improve user experience

  • Analyse website performance

Cookies do not store sensitive personal information such as credit card details or passwords.

You may choose to disable cookies in your browser settings. However, doing so may affect some features of the website.

For full details, please see our Cookie Policy.


Email Safety & Fraud Prevention

Luci Express will never send emails requesting confirmation of your personal data or containing executable file attachments such as:

  • .exe

  • .com

  • .scr

  • .bat

Our official emails will only include links that direct you to our secure website: luciexpress.com

If you receive a suspicious message claiming to be from us, please report it immediately to:

support@luciexpress.com