Legal notice

About HiLuci

HiLuci is an online store selling a small, curated range of everyday products to customers in the United Kingdom and selected countries in Europe and North America.

Our current range covers supportive everyday wear and compact personal electronics. We work with a small number of products at a time, buy from established manufacturing partners, and publish what we actually know about each one.

Trading details

HiLuci
Avenida da Boavista 1203
4100-113 Porto
Portugal

Website: hiluci.co.uk
Email: contact@hiluci.co.uk

Customer support

Monday to Friday, 9:30–17:00 UK time.
Closed at weekends and on UK bank holidays.
We answer emails within 1–2 working days.

Our policies

Before ordering, please read our Shipping Policy, our Returns & Refunds Policy, our Terms of Service and our Privacy Policy. They are linked in the footer of every page.

A note on our products

The products we sell are consumer goods. Our supportive and wearable products are comfort and support accessories; they are not medical devices and are not intended to diagnose, treat, cure or prevent any condition. If you have a health concern, please speak to a qualified healthcare professional.

Last updated: 15 September 2026

About HiLuci

HiLuci is an online store selling a small, curated range of everyday products to customers in the United Kingdom and selected countries in Europe and North America.

Our current range covers supportive everyday wear and compact personal electronics. We work with a small number of products at a time, buy from established manufacturing partners, and publish what we actually know about each one.

Trading details

HiLuci
Avenida da Boavista 1203
4100-113 Porto
Portugal

Website: hiluci.co.uk
Email: contact@hiluci.co.uk

Customer support

Monday to Friday, 9:30–17:00 UK time.
Closed at weekends and on UK bank holidays.
We answer emails within 1–2 working days.

Our policies

Before ordering, please read our Shipping Policy, our Returns & Refunds Policy, our Terms of Service and our Privacy Policy. They are linked in the footer of every page.

A note on our products

The products we sell are consumer goods. Our supportive and wearable products are comfort and support accessories; they are not medical devices and are not intended to diagnose, treat, cure or prevent any condition. If you have a health concern, please speak to a qualified healthcare professional.

Last updated: 15 September 2026