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Welcome to our store!
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Welcome to our store!
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Welcome to our store!
Free Delivery
Welcome to our store!
Free Delivery
Welcome to our store!
Free Delivery
Welcome to our store!
Free Delivery
Welcome to our store!
Free Delivery
Welcome to our store!
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Welcome to our store!
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Welcome to our store!
Free Delivery
Welcome to our store!
Free Delivery
Welcome to our store!
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Welcome to our store!
Free Delivery
Welcome to our store!
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Welcome to our store!

Designed for comfort
Most neck massagers are hard plastic. This one is slow-rebound memory foam in a contoured butterfly shape, so your head settles into the middle and the raised sides hold your neck. Then the warmth and massage do their part.
A daily routine, paid once
Use it every evening, as many times as you like. One payment, no booking, no travelling, no monthly fee. After study, after work, after a long drive — it is there when you lie down.
Inside the box
Everything you need to start the same evening it arrives.
1 × Neck pillow
1 × Power cable
1 × User manual
Next to the two things most people already own.
|   | This pillow | Handheld massager | Ordinary pillow |
|---|---|---|---|
| Supports the curve of your neck | |||
| Warmth, 3 levels | |||
| Vibration massage, 3 levels | |||
| Gentle lift under the neck (Lift versions) | |||
| Hands-free — you just lie back | |||
| One payment, use it every day | |||
| Soft memory foam, not hard plastic |
You lie back with the pillow under your neck. The contour holds your head in place while the panel adds warmth and vibration. On the Lift versions, an air cushion slowly inflates and releases underneath for a gentle stretch.
Plug it in, lie back, long press to switch on, short press to change level. Start on the lowest settings.
About 15 minutes at a time is plenty — many people use it once in the evening before bed. Do not fall asleep with the heat on.
Heat + Massage has warmth and vibration. Heat + Massage + Lift adds the inflating air cushion. The New cover versions have the updated knitted cover with the visible warming panel.
No. It runs from a cable, so use it within reach of a socket or USB plug.
You can rest on it with everything switched off, but it is designed for short sessions rather than a full night's sleep.
It is a comfort product, not a medical device. If you are pregnant, have a neck or spine injury, a pacemaker, or are under treatment for anything, check with your GP or physiotherapist first.
Switch it off and unplug it. Wipe the cover with a slightly damp cloth and let it dry fully before using again. Do not put it in the washing machine.
Yes. You have 30 nights to decide, on top of your 14-day statutory right to cancel. Write to contact@hiluci.co.uk and we will refund or replace it.
Dispatched within 1-2 working days, usually with you in 5-9 days. Free tracked delivery across the UK mainland.